After Hours Answering Services
Calls come in at all times of the day. As a business owner who prides yourself on being available to your callers 24/7, the stress of being oncall can be debilitating. What if you miss a call because you were in the shower? What if you have bad cell phone reception while fishing at Lake Berryessa, making you unavailable to answer calls and dispatch your employees? You are not alone: these concerns are echoed by many business owners who are simply tired of allowing the telephone to control their lives.
Luckily, we are available 24/7 to answer your telephone calls for you. When you forward your telephone lines to us, you may rest assured that a live person will answer every single one of your calls; your callers will not receive an auto attendant. Our live agents will be able to filter calls based on criteria you give them and they will only call you after hours for calls that you wish to be called for or do the dispatching so you don’t have to spend your valuable time doing it yourself.
By having a professional operator answer your telephone calls 24/7, your business receives a boost in business image. Your callers will have more confidence in your service since they were able to receive help instantly by calling your business.
When you work with Access, not only will your telephones be answered when you want them to be answered and how you want them answered, your rates will not fluctuate based on the time of day or for holidays. That’s right: there are no additional fees for after hours, emergency calls, or calls taken on holidays.
Increase your sales, call Access to find out how we can help you handle your after hours calls.
My sales increased 60% within 6 weeks of starting service with you and I made no other changes in my business during that time