About Us 2017-01-27T13:23:39+00:00

About Us

medical Our Story

Access Answering Service was founded by Marina Rowell, a former business broker in San Francisco, in 1990 when she purchased Intercity Answering Service located on Fourth Street in Downtown San Rafael. Given Marina’s background in mergers and acquisitions, Marina’s primary method of growing the business was by purchasing other answering services. By the year 2000, Marina had acquired 13 answering services in the San Francisco Bay Area.Access Answering Service was founded by Marina Rowell, a former business broker in San Francisco, in 1990 when she purchased Intercity Answering Service located on Fourth Street in Downtown San Rafael. Given Marina’s background in mergers and acquisitions, Marina’s primary method of growing the business was by purchasing other answering services. By the year 2000, Marina had acquired 13 answering services in the San Francisco Bay Area.

In 1994, Marina moved the Access headquarters to Vacaville, notably one of the safest cities in the United States. Twenty two years later, Access is still serving many happy clients from their Vacaville location.

In 2011, Mariska, Marina’s daughter, joined Marina in the business.  Since joining the Access team, Mariska has focused on business development as well as enhancing various aspects of the business, such as adding the call handling strategy session for each new client, and the installation of brand new equipment at the end of 2015.

Our Mission

By collaborating with our clients to create effective call handling strategies for their businesses and by providing them with exceptional emergency call handling services around the clock, our team at Access Answering Service serves as a lifeline to our clients, empowering them to grow their businesses and achieve their goals while living sensational lives.