What We Do
At Access Answering Service, we provide after hours and emergency call handling services to owners and managers of service businesses that need to be available 24/7 for emergency calls, empowering them to grow their business and live a sensational life.
“It is not enough to be busy; so are the ants.
The question is: what are we busy about?”
– Henry David Thoreau
Why Choose Us
We like to serve as a lifeline for our clients; with our help, we can integrate ourselves smoothly into our clients operations adding efficiency and effectiveness to the way their phone calls are handled.
We want all of our clients to achieve the results they are looking for within their business and their personal lives, and we believe this can be best accomplished with a team approach. Local to the San Francisco Bay Area, we have been serving our clients from our Vacaville office for over 25 years.
News
How to Conduct a Client Survey on a Call that Comes to You
In case you aren’t familiar with our company, Access Answering Service is a live telephone answering service, meaning that “real humans” (as one of our clients described us) answer our clients’ telephones 24 hours a [...]
How To Conduct a Client Survey
In the last article entitled “Why You Need To Conduct a Client Survey for Your Business,” we shared five reasons why it is extremely valuable for your business to conduct a client survey. As a [...]
Testimonials
We are REALLY happy with how things seem to be going with Access! It’s really feeling very seamless…thank you so much for all your efforts!
– Prandi Property Management
I want to compliment Access Answering Service. Your staff does its best. When they deem something to be an emergency, they will put in the extra effort to make sure I make quick contact with the caller. Thank you!
– Eric Slaugh, Starving Plumbers